Payment and Cancellation Policy
Fee Payments and Deposits
Upon booking, 50% of the total cost of your childcare will be required. This deposit secures your booking and is non refundable. (Please see cancellation policy). We cannot guarantee any bookings without the payment of this deposit.
The remaining balance must be paid four weeks before the booking commences. Any further childcare requirements such as evening work will be invoiced at the end of your booking with all payments to be settled 4 weeks after your departure. Early invoicing or payment in advance can also be arranged upon request.
In the unfortunate event of you needing to cancel your childcare requirements the following terms will apply:
Your deposit is unfortunately non refundable. Where notification of a cancellation is more than 1 week before the start of the booking, 50% of your full payment will be refunded to you.
Where notification of a cancellation is less than 1 week before the start of your booking, unfortunately no monies will be refunded.
A cancellation invoice can be issued to you for the purpose of claiming any losses from your insurance company.